Terms & Policies


This is a working agreement between us in accordance with the code of ethics and good practice of the British Association of Counselling and Psychotherapy (BACP)


I treat all information as confidential, and that includes family members who may want to know how your therapy is going. However, there are some limits to confidentiality: if I believe you are likely to harm yourself or someone else I reserve the right to break confidentiality and inform your GP. Wherever possible I would discuss this with you before doing so.


I will ask you to give me your GP’s contact details in relation to the point above. I will only contact your GP in case of emergency.


Payment iS weekly using card, BACS or cash.


The day and time we agree upon is booked and becomes your space, which is kept for you on a regular basis. If you cancel a session I will still charge you if I receive less than 48 hours notice. I will give you at least 2 weeks’ notice if I will be away for a session.


It is your decision when you would like to end your counselling. If you are thinking about ending I suggest we have a minimum of two further sessions to review and end our work together. You can, of course, return to counselling at any stage should you wish.


I have always taken the privacy of your information very seriously, and to abide by new EU GDPR directives I will outline what information I hold on you and how I store it:

I am the Data Controller for the information I collect from you, and I will collect your name, email address and phone number which I will store electronically.

In addition, I will collect the name and address of your GP which is a paper form and is kept in a secure location. During the course of providing counselling services to you, I will keep written paper notes of our meetings using only your initials. I only use this information to keep a record of our meetings.

I do not share this information with anyone else.

You can ask what information I hold about you at any time by contacting me directly.