Terms & Policies

This is a working agreement between us in accordance with the code of ethics and good practice of the British Association of Counselling and Psychotherapy (BACP)

CONFIDENTIALITY:

I treat all information as confidential, and that includes family members who may want to know how your therapy is going. However, there are some limits to confidentiality: if I believe you are likely to harm yourself or someone else I reserve the right to break confidentiality and inform your GP. Wherever possible I would discuss this with you before doing so.

GP DETAILS:

I will ask you to give me your GP’s contact details in relation to the point above. I will only contact your GP in case of emergency.

PAYMENTS:

Payment iS weekly using card, BACS or cash.

CANCELLATIONS:

The day and time we agree upon is booked and becomes your space, which is kept for you on a regular basis. If you cancel a session I will still charge you if I receive less than 48 hours notice. I will give you at least 2 weeks’ notice if I will be away for a session.

ENDING COUNSELLING:

It is your decision when you would like to end your counselling. If you are thinking about ending I suggest we have a minimum of two further sessions to review and end our work together. You can, of course, return to counselling at any stage should you wish.

PRIVACY NOTICE (GDPR STATEMENT)

I have always taken the privacy of your information very seriously, and to abide by new EU GDPR directives I will outline what information I hold on you and how I store it:

I am the Data Controller for the information I collect from you, and I will collect your name, email address and phone number which I will store electronically.

In addition, I will collect the name and address of your GP which is a paper form and is kept in a secure location. During the course of providing counselling services to you, I will keep written paper notes of our meetings using only your initials. I only use this information to keep a record of our meetings.

I do not share this information with anyone else.

You can ask what information I hold about you at any time by contacting me directly.